Lan and Wan Monitoring

For most companies it is no longer acceptable to learn they have a computer or network problem by receiving a call from one of their customers.  In fact, companies that view their computer operations as being mission critical want to be warned well in advance so they can take corrective action before a problem impacts customers or employees.  Any IT organization that is charged with delivering Service Level Agreements (SLA) to their customers is going to require some type of professional monitoring to meet those objectives.  Today's monitoring technologies can solve these problems if you know what tools to employ and how to utilize them properly.

Proactive Network Management Services include the following:

• Remote monitoring and management using our network operations centers
• Proactive Network Management for Servers and Desktops provides ultimate protection to keep critical Servers, workstations and users operational.
• Telephone, email and instant messaging technical support
• Priority access to network engineering available 7/24 for notifications and escalation
• ISP Connection support
• Network Documentation
• Purchasing recommendations

Customer value includes:

• Reduces IT cost and improves shareholder value
• Provides the flexibility to transition and transform to the next generation of infrastructure and applications
• Allows the company to focus on there core capabilities
• Improves company communication and cooperation
• Gains access to industry, business and technology experts

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